top of page
Search
  • Patricia Simpson

Email Dos and Don'ts

Email has become such a part of our professional (and personal) lives that we often forget to employ what once were common sense rules such as never reply in frustration and do not use all caps when sending messages.


Work email messages should be responded to within one business day, unless you have an automatic message stating otherwise. Messages should be short (most of us use our phones at least some of the time to review email) and include bullets if they can't be short. Since many email messages are now also sent out on devices that have auto correct 'help,' be sure to go back, re-read your messages, and ensure they're written with proper grammar and spelling (we've all seen instances when auto correct wasn't as smart as it thinks it is!).


It's also a great idea to include a subject line (and appropriate greeting and closing) so that your reader knows whether your message is one that should be read and responded to immediately or whether they need more resources to respond appropriately.


Use Reply All only if everyone truly needs to be included on the message...we all get way too many email messages, so if you can just respond to the sender, others on the group email would probably appreciate it. Also, use CC and BCC sparingly (though do blind carbon-copy when sending to an extremely large group or when you want to keep individual email addresses private!).


Finally, at work, remember your email account is your employer's property so they have full access to what you send and receive...so keep it professional.


22 views0 comments

Recent Posts

See All

Holiday Greetings

The holidays can be immensely personal. For many, holidays mean family traditions, long-held influential beliefs, and deep emotions. While none of those should be pushed on another person, no one sh

Travel

As Summer beckons, many of us will engage in some form of travel. Be sure that you are a courteous and respectful traveler. Don't be an aggressive road hog. If you are using a cell phone in the car,

Thank you Notes

Are thank you notes a lost art? Not at all! If someone has done something special, or given you something of value (whether you wanted/like it or not), it is always appropriate to send a thank you no

bottom of page