Let's talk about social media. Good, engaged, and professional social media usage is a wonderful thing. It connects us to people and...

As Summer beckons, many of us will engage in some form of travel. Be sure that you are a courteous and respectful traveler. Don't be an...

Email has become such a part of our professional (and personal) lives that we often forget to employ what once were common sense rules...

Are thank you notes a lost art? Not at all! If someone has done something special, or given you something of value (whether you...

There are always questions about 'how early (or late) is too early (or late)' to show up when invited to someone's home... Certainly, you...

The holidays can be immensely personal. For many, holidays mean family traditions, long-held influential beliefs, and deep emotions. ...

Sometimes, people refrain from making introductions for a number of reasons...they've forgotten the person's name or they are anxious...

How you interact with your servers can tell a lot about you. If you treat servers as people who are there merely to meet your every...

Having good verbal skills is very important in the professional world. The art of conversation is about not only knowing what to say but...

While there are some true extroverts out there, who love walking into a room of strangers and effortlessly starting conversations, that...

I have had several readers ask me what things they should consider when making small talk and how to prepare in advance. My...

Anyone who has ever planned a large event knows that the struggle of RSVPs is real. Respondez s’il vous plait is a French phrase...

We've all heard that attitude counts at work, but what does that mean? In general, it means to be positive and enthusiastic, even when...

What you wear does matter, and we have all heard the saying that first impressions count. They do...and, while it is possible to...